Dispatch Policy

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale.

Goods delivered normally arrive between 8 a.m. and 6.00 p.m, Monday to Friday.

If your order is placed overnight or before 1.00 pm. we try to ensure the item is dispatched same day. As we use an external courier, we do not guarantee next day delivery, however over 95% of all our deliveries are made next working day. (Currently, under the recent covid 19 pandemic our couriers are not able to guarantee their previous excellent quick deliveries, these may now take up to 5 working days).

Any date of delivery specified is an estimate only, time for the delivery shall not be of the essence of any contract and we shall not be liable for any loss, costs, damages or expenses that may be caused directly or indirectly by any delay in the delivery of the goods ordered.

In the event that you are not available to provide a signature on the delivery date, then you may be charged for re-delivery. Deliveries cannot be left outside in porches, garages or any other location. At this time, if you live above the ground floor (i.e. in a flat) we are only able to deliver your goods to the ground floor entrance. Please note: We only deliver to Mainland UK  addresses.

Due to the weight and length of our products, assistance to unload will generally be required. All deliveries are kerbside only, we dot accept any responsibility if the courier refuses to unload due to weight excess.